Legal

Cancellation & Refund Policy

Last updated 9 October 2026

Artha is a software subscription for CA firms. Every firm can try it free for 30 days before paying anything, so you only pay once you know it fits.

Free trial

The 30-day trial includes every feature and needs no card. If you don't choose a plan, nothing is charged.

No automatic renewal

Plans are paid a year in advance and do not renew automatically. We remind you before your year ends, and you choose whether to pay for another year.

Refunds

  • Within 14 days of payment: a full refund, no questions asked.
  • If Artha can't provide the service (for example, a long outage on our side): a pro-rata refund for the time lost.
  • If we change these terms and you close your account because of it: a pro-rata refund of unused paid time.
  • Otherwise, payments after the first 14 days are not refundable, but your plan stays active until the end of the paid year.

Changing plans

You can upgrade to a bigger plan at any time from Billing. The upgrade starts a new 12-month year on the bigger plan from the day you pay. Email us afterwards and we'll refund the unused part of your previous plan, pro rata by days. To move to a smaller plan, choose it when your current year ends.

How to cancel or request a refund

Email contact@arthapractice.in from a Partner's account email with your firm name. We confirm within one working day. Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days.

Delivery

Artha is delivered online. Your workspace is available as soon as you sign up, and paid plans activate as soon as Razorpay confirms payment. Nothing is shipped.

Payments for your own clients

Invoices your firm sends to its clients through Artha are paid into your firm's own Razorpay account. Artha never holds that money, so refunds of those payments are between your firm and its client.